Brisa Apparel

Can i machine wash my garment?

Yes, you can. However, for a long life, do not wash over 30 degrees and do not iron over the vinyl.

Are your clothes suitable for woman?

Yes! All our clothes are unisex. We love to see everyone wearing brisa apparel

How do i wash my tiedye garments?

Do not tumble dry, do not wash your garment in higher temperature than 30 degrees (20 is best) or hand wash the piece. Do not use a lot of detergents.

Do you offer any discounts?

Unfortunately for the time being, We do not offer any discount codes or vouchers.

What are your hours of operation?

We are open full time to reply and discuss any issues you may have.

Why do i need to register an account to shop on your website?

Registering with us helps speed up the ordering process for you and allows you to keep track of your orders.

Is my personal information kept private?

Yes, we do not share any information given by you with any third party. Please read our privacy policy for more information concerning this matter.

Can I add an item to my order after I have placed my order?

Unfortunately not, you will need to place a separate order for anything else that you want to buy.

Can i cancel my order?

Once an order has been placed, we cannot cancel or amend your order

What payment methods can I use?

We accept Visa, Visa Debit, Visa Electron, Visa Purchasing, MasterCard, MasterCard Debit and Maestro. We also accept secure payments via PayPal.

My question isn’t on here

Email us at brisapparel@outlook.com

Do you do refunds?

Sorry, We do not do any refunds unless they are damaged or lost during transition.

When will i receive my package?

We ask that you allow up to 7 working day to receive your purchase. After them 7 days, if you have not received your purchase contact us at: brisapparel@outlook.com

What if i receive my order but the product is damaged?

We ensure all clothing leaves in the best condition, If your item is damaged in transit, please contact us immediately.

I think i got the sizing wrong on my order, can i exchange it for a different size?

We’re happy to send you the right size and do an exchange. Send us an email at brisapparel@outlook.com before sending your item.

Do you ship outside the UK?

Unfortunately for the time being, we do not ship outside the UK. All deliveries are within the UK.

FREQUENTLY ASKED QUESTIONS